About Casiku Casino

Welcome to Casiku Casino, where entertainment and personalization meet to create an exceptional gaming experience. We pride ourselves on delivering cutting-edge casino entertainment through our comprehensive platform that houses over 3,000 premium games from the industry's leading software providers.

Our Company

Casiku Casino operates under White Hat Gaming Limited, a company registered in Malta under registration number C73232. Our registered office is located at 85 St John Street, Valletta, VLT1165, Malta. This strategic location allows us to serve players across multiple jurisdictions while maintaining the highest standards of regulatory compliance.

We have built our reputation on trust, transparency, and player satisfaction. Every aspect of our operation reflects our commitment to providing a secure, fair, and entertaining gaming environment for all our valued customers.

Licensing and Security

Player safety remains our top priority. We hold dual licensing from two of the most respected gaming authorities in the world. Our UK license comes from the Gambling Commission of Great Britain under license number 52894, while our Malta license is issued by the Malta Gaming Authority under license number MGA/B2C/370/2017, granted on August 1st, 2018.

Advanced encryption technology protects all player data and transactions. We utilize TLS v1.2 minimum encryption on all secure pages, combined with SSL protocols that automatically encrypt personal information during transmission. This multi-layered security approach ensures your sensitive data remains protected at all times.

Document verification processes are completed within 48 hours of submission. We require valid identification documents and proof of address to maintain the integrity of our platform and comply with international anti-money laundering regulations.

Gaming Portfolio

Our extensive game library features titles from premier software providers including NetEnt, Microgaming, Play'n GO, Evolution Gaming, and Pragmatic Play. Each provider brings their unique expertise to our platform, creating a diverse gaming experience that caters to every preference.

Slot enthusiasts can explore hundreds of themed games, from classic fruit machines to modern video slots featuring innovative mechanics like Megaways. Table game lovers will find multiple variants of blackjack, roulette, and poker, while our live casino section offers real-time gaming with professional dealers.

Revolutionary Games Filter technology helps players navigate our vast collection effortlessly. Dozens of filtering options allow you to find games by provider, theme, features, or volatility level. Special categories like Trending, New releases, Race To Riches, Drops and Wins, and Must Go Jackpots highlight the most exciting gaming opportunities.

Live Casino Excellence

Experience authentic casino atmosphere through our premium live dealer games. Professional croupiers host games including French Roulette, Lightning Roulette, Crazy Time, Monopoly Live, and various blackjack tables. High-definition streaming technology brings the excitement of land-based casinos directly to your screen.

Immersive game shows like Sweet Bonanza CandyLand and Crazy Balls Live combine traditional casino gaming with modern entertainment elements. Multiple camera angles and interactive features create an engaging experience that goes beyond conventional online gaming.

Casiku Club VIP Program

Join our exclusive five-tier loyalty program that rewards every moment of play. Starting from Jack level and progressing through Queen, King, Ace, to the prestigious Joker tier, each level unlocks enhanced benefits and personalized services.

Earn points through gameplay and deposits, with different games contributing varying amounts toward your point balance. Slots award 1 point per $5 wagered, while table games and video poker require higher wagering amounts. Points convert to bonus funds at a rate of $5 per 1,000 points.

Higher VIP levels unlock faster withdrawals, increased limits, monthly rewards, and ultimately a personal account manager for Joker tier members. New members receive 500 bonus points upon making their first deposit.

Promotions and Bonuses

New players receive a generous welcome package worth up to $1,000 plus 100 free spins distributed across their first four deposits. Each deposit bonus includes carefully selected free spins on popular games like Big Bass Splash, Gates of Olympus 1000, Reactoonz, and Wacky Panda.

Weekly promotions keep the excitement flowing year-round. Our $500 Weekly Loyalty Raffle takes place every Sunday, distributing prizes to lucky winners based on their loyalty point accumulation. Turbo Spin Tuesdays offer additional spins on Microgaming games, while Saturday Reload Boost provides percentage bonuses based on deposit amounts.

Banking and Transactions

Secure payment processing ensures smooth deposits and withdrawals through trusted methods including Mastercard, Visa, and PaysafeCard. Deposits process instantly, allowing immediate access to games and promotions. Withdrawal requests are processed within 1-2 business days, with funds typically reaching your account within 3 additional business days.

We never charge transaction fees for deposits or withdrawals. All payments must be made using methods registered in your own name to maintain security standards and comply with financial regulations.

Customer Support

Round-the-clock customer support ensures assistance is always available when needed. Our multilingual team provides service in English, French, Finnish, and Spanish through multiple contact channels including live chat and email support.

Dedicated email addresses handle specific inquiries: [email protected] for general questions, [email protected] for account-related matters, and [email protected] for data protection concerns. Comprehensive FAQ sections provide instant answers to common questions.

Responsible Gaming

Player wellbeing remains central to our operations. We partner with GamCare to provide resources and support for responsible gambling. Self-imposed deposit limits, time-out options, self-exclusion tools, and account closure features give players complete control over their gaming experience.

Educational resources help players recognize potential gambling problems and seek appropriate help when needed. Our commitment extends beyond entertainment to ensuring every player maintains a healthy relationship with gaming.

Global Reach

While we serve players from numerous countries worldwide, we maintain strict compliance with local regulations. Certain territories are restricted from accessing our services to ensure we operate within legal frameworks and maintain our licensing standards.

Jackpot games have additional territorial restrictions in specific regions including Azerbaijan, India, Japan, Malaysia, Qatar, and Tunisia. These measures ensure compliance with local gaming laws while protecting both players and our operational integrity.

Technology and Innovation

Modern web technologies power our platform to deliver seamless gaming across desktop and mobile devices. Regular updates and improvements enhance user experience while maintaining security standards. Clean, intuitive design makes navigation effortless for players of all experience levels.

Personalized player pages through "My Casiku" create customized experiences based on individual preferences and gaming history. Advanced account management tools provide complete control over deposits, withdrawals, bonuses, and responsible gaming settings.

Our Commitment

Casiku Casino represents more than just online gaming – we create a community where players feel valued, protected, and entertained. Every decision we make prioritizes player satisfaction while maintaining the highest standards of integrity and fairness.

Join thousands of satisfied players who have made Casiku Casino their preferred gaming destination. Discover why our combination of extensive games, generous rewards, professional support, and secure environment sets us apart in the competitive online casino industry.